The agreement, in plain English

1. The app

Words with Mia is a word search game featuring daily puzzles, the Word Path, puzzle books and several puzzle languages. Some content is free. Other content is available with a subscription (Thuispas or Wereldpas) or by purchasing individual puzzle books.

2. Licence

You are granted a personal, non-exclusive, non-transferable licence to use the app on devices you control, for your own non-commercial use.

If you downloaded the app from the Apple App Store, Apple's standard app licence agreement (Licensed Application End User License Agreement) applies to the licence. These terms apply in addition to that agreement. If you downloaded the app from Google Play, these terms apply alongside the Google Play terms. Apple and Google are not parties to these terms and are not responsible for the app or its content.

You may not copy, sell, hire out, decompile or create derivative works from the app, except where mandatory law permits this.

3. Account and conduct

The app works without an account. If you link an optional Olympheon account using Apple or Google, you are responsible for maintaining access to that account. Your username must not be misleading, offensive or discriminatory, infringe the rights of others. We may change or remove usernames that breach these rules and block an account in cases of serious misuse.

4. Subscriptions (Thuispas and Wereldpas)

• While your subscription is active, Thuispas gives you access to the entire Word Path and all puzzle books in one language of your choice. Wereldpas gives you the same access in every language. Both passes remove adverts between levels. Adverts you choose to watch, for example for a hint or a second chance, will still be available. This is a voluntary exchange, not an interruption.
• Subscriptions run monthly or annually and renew automatically at the rate that applies at the time, until you cancel. The price is shown in the app and the store before purchase.
• You cancel through the store, not through us. On iOS, go to Settings > [your name] > Subscriptions. On Android, go to the Play Store > Payments and subscriptions. You can cancel at any time. Cancellation takes effect at the end of the period you have already paid for, and you will retain access until then. The "Manage subscription" button in the app will take you to the right place.
• If you cancel at least 24 hours before the end of the current period, you will not be charged again.
• You can periodically change the language linked to a Thuispas, no more than once every 30 days. The app will show when you can next make a change.

5. One-off purchases (puzzle books)

You buy puzzle books once and they remain yours in the language in which you purchased them. A book in another language is different content and therefore requires a separate purchase. To restore previous purchases on a new device, use "Restore purchases" in the shop with the same App Store or Google Play account.

6. Payments and refunds

All payments are processed by Apple or Google. We do not receive or store any payment details. Refunds are also handled through the store. On iOS, visit reportaproblem.apple.com. On Android, use the Play Store. We cannot issue refunds ourselves. The relevant store's rules determine whether a refund will be granted. To the extent permitted by law, when purchasing digital content that is supplied immediately, you waive your right to cancel.

7. Virtual content

Stamps, cosmetic items and other virtual content have no monetary value, cannot be exchanged or transferred, and remain part of the app. Cosmetic content is earned in the game and cannot be purchased.

8. Intellectual property

All rights in the app, the puzzles, the characters, including Mia and Mio, the design and the brand names belong to Olympheon or its licensors. No ownership rights are transferred to you.

9. Availability and changes

We may change the app, its content, including puzzles, features and the selection of books and languages, and the prices for new purchase periods. Prices will never be changed retrospectively for current subscription periods. Any change to a subscription price will only take effect after it has been announced through the store, and you can always cancel before it takes effect. We make reasonable efforts to keep the app available, but cannot guarantee uninterrupted operation.

10. Liability

The app is provided as is. To the extent permitted by law, we are not liable for any indirect or consequential loss arising from use of the app, and our total liability is limited to the amount you paid for the app during the twelve months before the event giving rise to the claim. Nothing in these terms limits any liability that cannot legally be limited or any mandatory rights you have as a consumer.

11. Governing law

These terms are governed by Dutch law. Disputes will be submitted to the competent courts in the Netherlands, without affecting any mandatory consumer protections that apply in the country where you live.

12. Changes to these terms

We may amend these terms. We will let you know in the app if we make any material changes. The latest version will always be available on this page. If you continue using the app after a change, the new terms will apply.

13. Who we are

• OLYMPHEON B.V., trading as Olympheon
• Oude Apeldoornseweg 45-067, 7333 NR Apeldoorn
• Chamber of Commerce no. 42110578 · VAT ID NL869778808B01
• [email protected] · olympheon.com