The agreement, in plain English

1. The app

Words with Mia is a word search game featuring daily puzzles, the Word Path, puzzle books, and multiple puzzle languages. Some content is free. Other content is available with a subscription (Thuispas or Wereldpas) or by purchasing individual puzzle books.

2. License

You receive a personal, non-exclusive, non-transferable license to use the app on devices you control for your own non-commercial use.

If you downloaded the app from the Apple App Store, Apple's Standard End User License Agreement for apps (Licensed Application End User License Agreement) applies to the license. These terms apply in addition to that agreement. If you downloaded the app from Google Play, these terms apply together with the Google Play terms. Apple and Google are not parties to these terms and are not responsible for the app or its content.

You may not copy, sell, rent, decompile, or create derivative works from the app, except where applicable law expressly permits it.

3. Account and conduct

The app works without an account. If you link an optional Olympheon account through Apple or Google, you are responsible for maintaining access to that account. Your username must not be misleading, offensive, or discriminatory, or infringe on the rights of others. We may change or remove usernames that violate these rules and block an account in cases of serious misuse.

4. Subscriptions (Thuispas and Wereldpas)

• While your subscription is active, Thuispas gives you access to the full Word Path and every puzzle book in one language of your choice. Wereldpas gives you the same access in every language. Both passes remove ads between levels. Ads you choose to watch, such as for a hint or a second chance, remain available. That is a voluntary exchange, not an interruption.
• Subscriptions are billed monthly or annually and renew automatically at the then-current rate until you cancel. The price is shown in the app and the store before purchase.
• You cancel through the store, not through us. On iOS, go to Settings > [your name] > Subscriptions. On Android, go to the Play Store > Payments & subscriptions. You can cancel at any time. Your cancellation takes effect at the end of the period you have already paid for, and you will keep your access until then. The "Manage Subscription" button in the app takes you to the right place.
• Cancel at least 24 hours before the end of the current period to avoid being charged again.
• You can periodically change the language linked to your Thuispas, up to once every 30 days. The app shows when you can make your next change.

5. One-Time Purchases (Puzzle Books)

Puzzle books are one-time purchases and remain yours in the language in which you bought them. A book in another language is different content and requires a separate purchase. To restore previous purchases on a new device, select "Restore Purchases" in the shop while signed in with the same App Store or Google Play account.

6. Payments and Refunds

All payments are processed by Apple or Google. We do not receive or store payment information. Refunds are also handled through the store. On iOS, visit reportaproblem.apple.com. On Android, use the Play Store. We cannot issue refunds ourselves. The applicable store's policies determine whether a refund is granted. To the extent permitted by law, when you purchase digital content that is delivered immediately, you waive your right to cancel the purchase.

7. Virtual Content

Stamps, cosmetic items, and other virtual content have no monetary value, cannot be redeemed or transferred, and remain part of the app. Cosmetic content is earned through gameplay and is not available for purchase.

8. Intellectual Property

All rights to the app, puzzles, characters, including Mia and Mio, visual design, and brand names belong to Olympheon or its licensors. No ownership rights are transferred to you.

9. Availability and Changes

We may change the app, its content, including puzzles and features, the selection of books and languages, and the prices for new purchase periods. Prices will never be changed retroactively during an active subscription period. A subscription price change takes effect only after it has been announced through the store, and you can always cancel before it takes effect. We make reasonable efforts to keep the app available, but we do not guarantee uninterrupted operation.

10. Liability

The app is provided as is. To the extent permitted by law, we are not liable for indirect or consequential damages resulting from your use of the app, and our total liability is limited to the amount you paid for the app during the twelve months preceding the event giving rise to the claim. Nothing in these terms limits any liability that cannot legally be limited or any consumer rights granted to you by mandatory law.

11. Governing Law

These terms are governed by Dutch law. Disputes will be submitted to the court of competent jurisdiction in the Netherlands, without affecting any mandatory consumer protections in the country where you live.

12. Changes to These Terms

We may update these terms. If we make substantive changes, we'll let you know in the app. The current version will always be available on this page. If you continue using the app after a change, the new terms will apply.

13. Who We Are

• OLYMPHEON B.V., doing business as Olympheon
• Oude Apeldoornseweg 45-067, 7333 NR Apeldoorn
• Chamber of Commerce registration 42110578 · VAT ID NL869778808B01
• [email protected] · olympheon.com